Ascend POS Integration

Integrate Ascend with your website for inventory uploads and order exports.

Set Up

Inventory Upload

  • From the main screen, click Options in the top navigation bar.
  • Select "eCommerce Export" 
  • Enter posftp.smartetailing.com in the address bar, and fill in the User and Password from the POS FTP email.

  • Select the appropriate status for your location.
    • None: Select this option if this location does not upload to an eCommerce website. Data from this location is not included in any manual OR automatic uploads.
    • Single-Site: Select this option if this location is part of multi-store chain, but uploads to its own, individual eCommerce website.
    • Multi-Site: Select this option if this location is part of multi-store chain and all stores in the chain upload data to a single eCommerce website.

  • Click Apply to save changes.
  • Repeat for every location if you selected the multi-site option. 

Order Export

  • From the Options window select "eCommerce Import"
  • Check the box Turn On eCommerce Sales Import
  • Make sure API Version 2.0 is active in Orders > Export Settings
  • Copy the first two and last URLs from Export Settings and paste them sequentially into each URL box
  • Click Apply to save changes

Exported orders appear as Layaways. You will have to convert them to sales.

Troubleshooting

MPNs and UPCs

  • When adding items in Ascend, add the UPC/GTIN to the UPC field in Ascend
  • If a UPC is not available, add the MPN to Manufacturer's Part Number in Ascend

Putting Items on Sale

  • To get sale pricing to show up on your website, you must create a Sales Promotion in Ascend. Here's how to manage sales promotions.

Manually Uploading an Inventory File

  • From the top navigation bar, select Integrations > eCommerce Export > Upload Files / View History
  • Click the button on the webpage it brings you to, you will be redirected to your upload history if this is successful.
  • If you click the button and nothing happens, contact Ascend directly.