Lightspeed Retail POS Integration

Hook your point of sale into your website for inventory uploads and order exports.

Set Up

Inventory Upload

  • In Lightspeed, go to Settings, and scroll to the bottom of the page to Advanced Setup > Integrations
  • Select "SmartEtailing Items Upload"
  • Enter posftp.smartetailing.com into the address field, as well as the username and password provided in the email POS FTP email
  • Check the boxes to Enable, and Automatically Upload Items Nightly
  • Click save in the upper left corner of the screen

Order Export

  • From the same Integrations page, select "SmartEtailing Sales Download"
  • Copy the first URL from Export Settings and paste that into URL
  • Click the box to Enable, and Automatically Download Orders Every 15 Minutes
  • Click save in the upper left corner of the screen

Exported orders will appears as Quotes. You will have to convert them to sales.

Troubleshooting

MPNs and UPCs

  • When creating items, add a UPC/GTIN to the UPC field in Lightspeed
  • If a UPC isn't available, add the MPN to the Manufact. SKU field in Lightspeed

Putting Items on Sale

  • Because your POS and website items are linked, for items to appear "on sale" on your website, they must have a price rule in Lightspeed. For more information, see Lightspeed's helpful guide.

Manually Uploading an Inventory File

  • Within Lightspeed, go to Settings > Advanced Setup > Integrations > SmartEtailing Items Upload
  • Click the button "Upload Item Data from Lightspeed Retail to Smart-Etailing"
  • If this button is greyed out/unclickable, contact Lightspeed directly.