Sample Email - Normal Business

Send an email to your customers letting them know you're open and taking care of safety concerns


A message to our customers about COVID-19


Dear valued customer,

Your health and safety is our first priority. As the COVID-19 continues to impact communities, I want to share some of the steps we are taking to help protect you during your visit to our store.

We are taking guidance from the CDC, which recommends regular cleaning as one of the most important preventive measures we can take. Our staff has increased the frequency and rigor of cleaning, taking extra care to wipe down surfaces like door knobs, faucets, and touch screens.

We provide daily updates for our staff so they can keep themselves and their families safe. All employees working right now are doing so on a voluntary basis. Anyone feeling sick is told to stay home and anyone exposed to a confirmed case of COVID-19 is also told to stay home.

This is a dynamic situation, and we will continue to respond appropriately as new information is made available.

If you choose to minimize your time in a retail setting, please remember that you can always shop on our website for home delivery, free in-store pickup, and free curbside pickup. We are here to serve your cycling needs however you prefer.

We want your love of cycling to be an escape during a potentially stressful time. We encourage you to take a break from social media and the news to ride your bike. Get some fresh air, a dose of relaxation, and restore a sense of calm.