Sample Email - Store Closed (online open)

Let you customers know you're closed, online ordering available

Subject

Our store is temporarily closed - online ordering available

Text

Dear valued customer,

After a great deal of careful consideration, we are temporarily closing our physical store. That is the right thing for our community.

Our online store is open. We offer home delivery for most items.

You can continue to support our business and our incredible employees by making online purchases from our website.

We are actively monitoring online orders and responding to customer emails during this temporary interruption in normal business. We may not be available to answer phone calls.

One way you can help us right away is to buy a gift card today. This helps us keep our cash flow going during the upcoming weeks. You can use the gift cards as soon as our store opens.

Your choice to support our small business is tremendously important to all of us and we look forward to seeing you once normal business resumes.

Sincerely,

Owner